Disable Greylisting For A single Hosting account

Sometimes greylisting is not desirable for a customer and they want all of their emails delivered and not filtered.

We can disable greylisting on an account-by-account basis.

Information Needed To Complete Task

Website address (e.g. www.mybusiness.co.uk)

Step 1 - Login to their cpanel account

Go to WHMCS, search for the hosting account and click on Login to cPanel.


Step 2 - Click On Greylisting

Locate and click on the Configure Greylisting.


Step 3 - Disable greylisting

Turn the switch to the off position.